Jewelers of America Virtual National Convention

There is no doubt that the economy — both globally and at home — is a major influencer on consumer mood and spending. As we are faced with the challenging climate brought on by the coronavirus pandemic, J.P. Morgan will share potential short and long-term impacts on the overall health of the retail sector. They’ll also share key investment themes to watch, including the outlook in the U.S. and abroad and the impact of geopolitics and trade.

Omnichannel is a hot buzzword, but what does it mean for your customer and more importantly, the type of service they expect from you? How has the current environment shifted those expectations? eCommerce expert Rick Watson demystifies these topics and leaves you with a few critical points that you can take back and implement immediately.

As we face unprecedented challenges, De Beers Group Industry Services is working to support the industry. Attendees will hear the company’s thoughts on detection and education of lab-grown diamonds. They’ll share the steps DBGIS is taking to help Jewelers of America members and the diamond industry deal with the threat of undetected lab-grown stones.

Executive leadership from Jewelers Mutual Group will discuss the future landscape of the jewelry industry.  Learn more about steps being taken as they look to the future and continue to raise the tide of the industry with data and technology. Michelle Graff, National Jeweler Editor-in-Chief will moderate this insightful discussion.

As the U.S. emerges from months of stay-at-home mandates and store closings, consumers and retailers, alike, are adjusting to a new normal. In this environment, some aspects of shopping have slowed or ground to a halt, while others accelerated dramatically. Join Katherine Cullen, Senior Director of Retail and Consumer Insights for the National Retail Federation, as she discusses NRF’s latest research on consumer attitudes and expectations and the retail trends that have moved to the forefront.

We invite you to join a consumer research-based webinar hosted by Synchrony around consumer sentiment and behavior during the COVID – 19 Crisis.

Grab the beverage of your choice, pick a topic and join your colleagues for some lively conversations and some much-needed facetime. The sessions are broken down into topics to encourage smaller groups and optimal sharing.  Coffee and cocktails (or coffee and cocktails combined) will help to keep the conversations lively.

Marketing & Social Media – Marketing mavens and novices are all welcome in this marketing and social media round table discussion. Join your fellow jewelers to discuss what is working and what needs improvement in your physical marketing and social spaces.

Back to Business – Returning to work is daunting during these uncertain times. Ask questions from one another and share your experiences or trepidations. While each jewelry store is different, we can all learn something from each other.

E-commerce – The COVID-19 Pandemic has jumpstarted the e-commerce conversation. This lively conversation will allow jewelers to hear from one another about the platforms, price-points and products that work for e-commerce.

Party People – If you are looking to just unwind with a coffee or cocktail and say hi to your friends, pop on by this Zoom Room. There won’t be formal topics to discuss but conversations are welcome.

State Association for Tomorrow – Leaders and Boards of State Associations only. State Associations have unique challenges and opportunities. Come together to share ideas and help each other grow stronger for tomorrow.